Activity: 02.01 - Initiate Incident Management Process
This activity focuses on setting up the Incident Management Procedures, tools after understanding the scope and requirements
DescriptionWork Breakdown StructureRolesWork Product Usage
Workflow

Activity detail diagram: 02.01 - Initiate Incident Management Process Incident Manager Understand Incident Management Requirements Review And Tailor Incident Management Procedures Select Tools For Incident Management Incident Manager Incident Management Requirements Understand Incident Management Requirements Incident Management Procedures Service Delivery Measurements Review And Tailor Incident Management Procedures Incident Management Tools Select Tools For Incident Management
Work Breakdown